Customer Service Representative - TLC

Job Description
Job Description Summary:

This position involves the processing of inbound and outbound telephone calls, electronic and physical data capture, review and indexing of vehicle data to include forms, records and mail on potential total loss insurance claims specifically related to automotive titles and loans. In this role, individuals will work exclusively with insurance carriers, banking institutions, lienholders, and third-party vendors across the United States. A desktop computer, dual monitors, keyboard, mouse, web cam and headset will be provided.

Hours are full time M-F 8:00a-5:00p Central Time.

This opportunity requires no selling or collections. Be part of a team that will provide you top-notch training, exceptional support and world class Net Promoter and Employee Engagement Scores.

Job Description:

· Identify the type of correspondence required for specific claim and contact lienholder

· Update appropriate s...