Customer Service Representative

Overview

Rising Business Concepts and Services Inc — Urgent ₱25-35K (Monthly) On-site - Taguig. 1-3 years experience. Bachelor. Full-time.

Responsibilities

• Learn and understand current processes and procedures used to support the business in the region to prepare for legal entity separation and implementation of a new ERP system.
• Review work processes and make recommendations for improvements to ensure maximum efficiency and process excellence; assist with documenting department processes and procedures.
• Build and manage relationships with the customer base and develop in-depth knowledge of customers to drive business growth by being well-informed about product portfolio, promotional activities, and service offerings.
• Interact with customers positively and professionally at all times by dealing with queries quickly, accurately, and professionally at all customer contact points; ensure the customer is kept up to date and tha...