Customer Service Representative (Swedish -Speaking) - On-Site Fa02

Customer Service Representative (Swedish -speaking) – On‑site FA02

As a Customer Service Representative in Barcelona (on‑site), you will be part of a global technology and services leader’s team, supporting customers across multiple brands.

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Responsibilities

• Handle calls through the CRM agent portal
• Create quotations and orders via the SAP system
• Expedite and communicate expected delivery times to customers
• Offer basic product advice to individual customer needs (at least catalogue knowledge)
• Provide first‑level technical assistance to help customers identify their requirements for products and services

Qualifications

• Proficient or bilingual in Swedish and advanced English
• Minimum high school graduate
• Interest in the technical field and willingness to ...