Customer Service Representative

At Stevens Point Auto Center, we take pride in taking care of our people and our guest's.
In this role, you will be handling inbound and outbound service scheduling calls, while prioritizing each guest's service experience.
We take pride in creating a fun and inviting culture with personal and team goals to help you continuously grow in your role and future opportunities within our company.
Hands on training and continuous guidance will be provided to help you learn and grow in your position. 

Responsibilities

• Answer customer service calls for scheduling inquiries  


• Respond promptly to internet, phone and text inquiries


• Strive to hit daily personal and team goal metrics 


• Complete outbound service scheduling calls for future appointments needed for parts or recalls 


• Follow up with guests who missed/canceled appointments 


• Participate in being a team player and...