Customer Service Representative (Spanish -speaking) - On-site (Barcelona)

Customer Service Representative (Spanish – speaking) – On-site FA02

As a Customer Service Representative in our Barcelona team (on‑site), you will be part of a group of game‑changers powering future tech brands.

Career growth and personal development: this role offers training, cutting‑edge technologies, and continuous support to help you succeed.

Responsibilities

• Handle calls through the CRM agent portal.
• Create quotations and orders via the SAP system.
• Expedite and communicate expected delivery times to customers.
• Offer basic product advice to individual customer needs (at least catalogue knowledge).
• Provide first‑level technical assistance to help customers identify their requirements for products and services.

Qualifications

• Proficient or bilingual level of Spanish and advanced English.
• High‑school graduate at minimum.
• Interest in the technical field and will...