Customer Service Representative - Spanish Bilingual (Personal Loans)

**About this role:**

Wells Fargo is seeking a Spanish Bilingual Customer Service Representative for our Personal Loans line of business.

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow.

**In this role, you will:**

+ Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Interact with customer service team and perform moderately complex customer support tasks
+ Manage risk by following all policies and procedures and staying abreast of changes to them
+ Advocate for digital services such as onli...