Customer Service Representative

What You'll Do
You will respond to customer inquiries and complaints related to work orders, shipments, and inventory counts while serving as the primary point of contact for National Accounts across multiple sites.
You will coordinate account administration, including invoicing, credit changes, and scheduling loads as required, and maintain updated reports to ensure all loads are empty and closed.
Additional responsibilities include overseeing clerical tasks such as paperwork management, answering phones, greeting visitors, and resolving refused product, over short, and damaged orders, with occasional travel required.
Essential Functions
* Respond to customer inquiries and complaints regarding work orders, shipments, and inventory counts.
* Serve as the primary liaison between customers, warehouse, and office for account administration and invoicing.
* Generate and manage paperwork and information for customer work orde...