Vacancy Description
Description
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.
Responsibilities
Customer Support
+ Serve as the primary point of contact for customer inquiries via phone and email
+ Process customer orders, returns, and product requests
+ Provide order status updates and shipping information
+ Resolve customer concerns professionally and efficiently
+ Coordinate with operations and logistics teams regarding order fulfillment
Administrative Support
+ Maintain customer records within CRM and ERP systems
...
A growing medical device manufacturer is seeking a Customer Service Representative to support customers, distributors, and internal sales teams. This position plays a critical role in ensuring customer orders are processed accurately and inquiries are resolved efficiently. The ideal candidate enjoys problem-solving, communicating with customers, and being part of a fast-paced environment where attention to detail and responsiveness are highly valued.
Responsibilities
Customer Support
+ Serve as the primary point of contact for customer inquiries via phone and email
+ Process customer orders, returns, and product requests
+ Provide order status updates and shipping information
+ Resolve customer concerns professionally and efficiently
+ Coordinate with operations and logistics teams regarding order fulfillment
Administrative Support
+ Maintain customer records within CRM and ERP systems
...
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