Vacancy Description
Join our team as a Customer Service Representative with United Healthcare in San Juan, PR, and be part of a dynamic call center environment dedicated to making a difference in members' and providers' lives. We are hiring immediately with competitive pay starting at $13.00 - $13.50 per hour, depending on experience, plus the potential for overtime.
**Key Responsibilities:**
+ Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.
+ Accurately document all interactions and relevant information in computer systems.
+ Research complex issues across multiple databases to provide informed solutions.
+ Collaborate with support teams to resolve escalated problems swiftly and efficiently.
+ Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.
+ Contact healthcare providers on behalf of customers to sc...
**Key Responsibilities:**
+ Deliver exceptional phone support to members and healthcare providers, ensuring their needs are understood and addressed effectively.
+ Accurately document all interactions and relevant information in computer systems.
+ Research complex issues across multiple databases to provide informed solutions.
+ Collaborate with support teams to resolve escalated problems swiftly and efficiently.
+ Assist customers in navigating UnitedHealth Group websites, empowering them to become more self-sufficient.
+ Contact healthcare providers on behalf of customers to sc...
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