Vacancy Description
Description
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity in Rosemont, IL. This position is ideal for someone who enjoys supporting customers, managing order-related activity, and keeping communication clear from initial request through final resolution. The role calls for strong attention to detail, a service-focused mindset, and the ability to coordinate effectively with internal partners to ensure a smooth customer experience.
Responsibilities:
• Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance.
• Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission.
• Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays.
• Resolve questions and concerns related to order activity by researching issues a...
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity in Rosemont, IL. This position is ideal for someone who enjoys supporting customers, managing order-related activity, and keeping communication clear from initial request through final resolution. The role calls for strong attention to detail, a service-focused mindset, and the ability to coordinate effectively with internal partners to ensure a smooth customer experience.
Responsibilities:
• Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance.
• Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission.
• Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays.
• Resolve questions and concerns related to order activity by researching issues a...
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