Customer Service Representative- Remote

Job Summary

Start Date: July 13, 2026

Pay: $15.50/ hr

Schedule: Customer Service Representatives typically work a Monday–Friday schedule and participate in a rotating weekend schedule. Weekend shifts are assigned on a rotational basis and are offset by a weekday off.

The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly “routine”, but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may as...