Home / Jobs / Customer Service Representative - Quezon City (FOR POOLING)
M

Customer Service Representative - Quezon City (FOR POOLING)

Manulife

Quezon City, Metro Manila, Philippines Full-time June 26, 2026
Apply Now

Vacancy Description

Manulife Contact Center is looking for Customer Service Representatives who are genuinely excited to help our customers. In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services information and help resolve emerging concerns.

Position Responsibilities

  • Answer incoming customer calls regarding policy / contract information, issues, service questions and general client concerns
  • Deliver excellent customer service by accurately and efficiently answering customer inquiries and request
  • Resolve or negotiate “win-win” solutions to caller issues directly or by consulting with appropriate resources
  • Document and track significant caller discussions or complaints and follow-up customer calls whenever necessary
  • Regularly communicate significant production updates and challenges to management as well as to the business unit in a timely manner, in verbal and written formats<...

    • Ready to Apply?

    अभी आवेदन करें

    Submit your application for Customer Service Representative - Quezon City (FOR POOLING) at Manulife

    Apply for this Position

    Vacancy Details

    Location Quezon City, Metro Manila
    Country Philippines
    Type Full-time
    Category Information and Record Clerks
    Posted June 26, 2026

    About Manulife

    M

    Manulife

    Quezon City, Philippines

    Share This Vacancy