Customer Service Representative

Job Title: Customer Service Rep / Call Center Rep

Location: Oriskany

Training Hours: 8:30 AM–5:00 PM EST, Monday–Friday

Training Dates: 8/3/26 – 9/8/26

Nesting: 9/9/26 – 9/22/26

Note: No time off planned during training until the end of nesting

Overview

Join our team as a Customer Care Advocate, where you’ll be the frontline support for customers who have— or are looking to obtain—life insurance through their employer. This role combines clear, guided customer communication with accurate transaction processing and a strong commitment to service. You’ll help customers through important moments like enrollment changes, beneficiary updates, policy questions, billing inquiries, and request status—making a real difference with every interaction.

Required Skills:

• High schoo...