Customer service representative – nights

Your potential has a place here with TTEC's award-winning employment experience. As a Customer Service Representative – Nights , working on site in Cape Town, South Africa, you’ll be part of creating and delivering amazing customer experiences while you also experience TTEC, an award‑winning employment experience and company culture. What You’ll Do

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion, or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring To The Role Customer service experience, Matric/NQF Level 4 (mandatory) and SA Citizenship or permanent residency Basic computer skills, including the ability to navigate multipl...