Customer Service Representative

Hello!

Hope you are doing well !

Job Descriptio

nAs a part of the US Healthcare - Inbound Voice Process, your primary responsibility will be to assist US-based customers with queries related to healthcare insurance. The role demands excellent communication skills, a strong customer-service mindset, and attention to detail

.
Location: Airoli, Navi Mumb

aiMode: Work From Offi

ceShift: US Shift (Night Shif

t)Weekly Off: Saturday & Sunday Fixed O

ffExperience: Fresher / Experienc

edSalary: ₹3.30 LPA (CT

C)Facility: One way (dro

p)
Roles & Responsibilit

• ies:Handle inbound calls from US-based members regarding healthcare insurance, claims, policy details, and cover
• age.Provide accurate information regarding eligibility, deductibles, payments, and prior authorizati
• ons....