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Customer Service Representative

indē wild

mumbai, mumbai, India Full-time June 14, 2026
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Vacancy Description

Job Title: Customer Experience Executive


Shift: Night Shift (6:00 PM – 2:00 AM IST)

Work Model: Hybrid(WFH + In-Office)

Weekly Offs: 2 Days (Rotational)


About the Role

At Indē Wild, customer experience is at the heart of everything we build. As a CE Executive, you won’t just resolve queries - you’ll nurture a community, build trust, and bring our brand philosophy to life through every interaction.

This role is ideal for someone who understands the nuance of a premium beauty/wellness brand and can translate that into thoughtful, high-quality customer conversations.


What You’ll Do

Be the Voice of Indē Wild

  • Engage with customers across Email, WhatsApp, and Social channels in a warm, informed, and brand-aligned tone
  • Deliver a seamless, premium experience across all touchpoints
  • Ensure high first-contact resoluti...

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