Customer Service Representative

Description We are looking for a Customer Service Representative to join our team in a Long-term Contract position supporting customer service operations within the semiconductor and electric component manufacturing industry. This role is well suited for someone who enjoys responding to customer needs, managing order-related activity, and coordinating with internal teams to keep service levels high. The position will focus on transactional support such as order entry, status updates, and routine issue resolution, with training provided on products, systems, and established processes.

Responsibilities:
• Build a strong understanding of assigned customers, including their products, purchasing patterns, key contacts, and service expectations.
• Partner closely with sales, engineering, and other internal teams to gather information needed to respond accurately to customer requests.
• Resolve customer concerns related to returns, shipment follow-up, credits, adjustments, a...