Vacancy Description
Description
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment.
Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels.
Key Responsibilities
+ Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish
+ Provide accurate information regarding products, services, orders, accounts, policies, and procedures
+ Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns
+ Investigate customer issues and provide timely, professional solutions
+ Document customer i...
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment.
Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels.
Key Responsibilities
+ Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish
+ Provide accurate information regarding products, services, orders, accounts, policies, and procedures
+ Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns
+ Investigate customer issues and provide timely, professional solutions
+ Document customer i...
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