Customer Service Representative

Overview

On-site position in Mandaluyong. Full-time role requiring High/Senior High School education. No experience required; training provided.

Responsibilities

• Provide exceptional customer support via phone, email, and chat.
• Resolve inquiries and issues promptly while maintaining high satisfaction levels.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service processes.
• Stay informed about product knowledge to assist customers effectively.

Qualifications

• Educational Qualifications: High/Senior High School diploma required.
• Experience Level: No prior experience required; training provided.
• Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
• Working Conditions: Office environment; may involve shift work.
• Qualities and Traits: Patience, empathy, and a po...