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Customer Service Representative

AFFIN Group

kuala lumpur, kuala lumpur, Malaysia Full-time June 09, 2026
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Vacancy Description

Create the future with Affin! You too can make a difference.

We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

Job Purpose

  • To provide frontline service to customers.
  • To deliver quality customer service in accordance with Bank's internal policies.
  • To perform back office functions as well as provide customer service support.
  • To contribute towards branch's deposit growth and cross selling Deposit / Investment / Bancassurance / Banca Takaful products.

Accountabilities

Financial

  • To take proactive actions to prevent fraud and losses (internal & external).
  • To contribute to deposit growth by soliciting new accounts.
  • To assist in managing cost control for the branch as per approved budget.

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