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Customer Service Representative (Inbound Contact Centre)

The NRMA

Gosford, New South Wales, Australia Full-time July 13, 2026
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Vacancy Description

Job Description

Start date 24th August 2026 | Full-time Permanent role, Shift work: 5am-midnight Monday to Sunday | Hybrid (Gosford or Sydney Olympic Park and Working from Home)

As an Inbound Customer Service Representative, you’ll be the first point of contact for roadside assistance calls - helping people feel safe, supported, and back on the road quickly. Become the reassuring voice our members rely on. Build meaningful skills, grow your career, and make a real impact every day! 

Qualifications

The important details!

  • Start Date: 24th August 2026
  • Hours: Full time Permanent position (35 hours per week) 
  • Roster:Full commitment to a 3-week rotational roster between the hours of 5am midday-12am midnight, Monday to Sunday (including public holidays). Please note the rosters and/or hours are not negotiable. 
  • Hybrid working: Working from home with col...

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    Vacancy Details

    Location Gosford, New South Wales
    Country Australia
    Type Full-time
    Category Information and Record Clerks
    Posted July 13, 2026

    About The NRMA

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    The NRMA

    Gosford, Australia

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