Vacancy Description
Full Time
Administrative
Troy, AL, US
Kimber Mfg., Inc.
Job Description
Job Title: Customer Service Representative I
Location: Troy, AL
Classification: Non-Exempt
Grade: Hourly
Department: Customer Service
Reports To: Customer Support Supervisor
Date: July 16, 2026
SUMMARY/ OBJECTIVE
The Customer Service Representative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The Customer Service Representative I will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Develop a best-in-class service experience for the customer
+ Ensure the satisfactory resolution to...
Administrative
Troy, AL, US
Kimber Mfg., Inc.
Job Description
Job Title: Customer Service Representative I
Location: Troy, AL
Classification: Non-Exempt
Grade: Hourly
Department: Customer Service
Reports To: Customer Support Supervisor
Date: July 16, 2026
SUMMARY/ OBJECTIVE
The Customer Service Representative I is a key factory staff member responsible for providing customers with a positive experience through effective inquiry resolution. The Customer Service Representative I will work in concert with in-house departments to address incoming calls and emails from Kimber end users and dealers while achieving quality goals defined and established by upper management.
ESSENTIAL DUTIES & RESPONSIBILITIES
+ Develop a best-in-class service experience for the customer
+ Ensure the satisfactory resolution to...
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