Customer Service Representative - Hybrid (Lansing, MI)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

**Position Summary**

Candidates must reside in close proximity to Lansing, MI and be willing to work 3 days in office (Tuesday, Wednesday, and Thursday). The work hours are 8:30am to 5:00pm Eastern Time Zone.

+ Working in front of a computer for approximately 8 hours a day speaking with members on the phone and working on other responsibilities in between calls.
+ Answering questions and resolving issues based on phone calls/emails from members and employer groups about Flexible Spending Accounts.
+ Working collaborati...