Customer Service Representative (hybrid)

The Customer Service Representative (CS Rep) Inbound is responsible for managing and resolving all incoming customer inquiries, providing effective solutions, and fostering strong relationships with clients.

This role plays a crucial part in developing stable, short-term customer relationships by delivering high-quality services through professional advice and solutions. The CS Rep ensures prompt and efficient handling of customer complaints and requests, maintaining accurate and up-to-date customer information in the system. The role also involves close collaboration with the sales team and other departments to ensure the best possible customer service experience. Working hours: Monday to Friday: 8 am to 4 pm.

What You'll do

Operational Duties: