Customer Service Representative (Healthcare Call Center)

About the Opportunity
Join a growing healthcare services organization where customer service professionals can build long-term careers. This role is ideal for candidates with recent call center experience who enjoy helping customers, navigating multiple systems, and providing accurate information in a fast-paced environment.
You'll be part of a supportive team with significant opportunities for advancement, extensive industry training, and a clear path toward permanent employment and leadership opportunities.
Schedule: Must be available 7 days/week between 5:00 AM - 10:00 PM (assigned set schedule)
Key Responsibilities

+ Handle a high volume of inbound customer service calls in a call center environment

+ Make occasional outbound follow-up calls as needed

+ Answer questions related to prior authorizations, healthcare benefits, and general customer inquiries

+ Discuss confidential and sensitive information while maintaining compliance and ...