Vacancy Description
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
Job Summary
To support our outstanding teams that build great products and contribute to our growth, we are looking to add a Customer Service Representative located in Guadalajara, South Campus.
Reporting to the Customer Service Representative, the Customer Service Representative role involves assisting with the management of key customer accounts in all aspects of the business relationship.
What a typical day looks like:- Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers- Interpret customer needs, recognize symptoms, causes and solutions.- Identify situations in which the customer requires further explanation or ...
Job Summary
To support our outstanding teams that build great products and contribute to our growth, we are looking to add a Customer Service Representative located in Guadalajara, South Campus.
Reporting to the Customer Service Representative, the Customer Service Representative role involves assisting with the management of key customer accounts in all aspects of the business relationship.
What a typical day looks like:- Handle enquiries, and resolve customer problems and complaints with care and efficiency and ensure one call resolution- Maintain customer service standards during high-pressure situations such as increased call volume, fewer resources or demanding customers- Interpret customer needs, recognize symptoms, causes and solutions.- Identify situations in which the customer requires further explanation or ...
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