Customer Service Representative – German Speaker

Location: Portugal | Language: German | Full-time

About the Role

Are you fluent in German and passionate about delivering outstanding customer experiences? We are looking for enthusiastic and dedicated Customer Service Representatives to join our growing international team in Portugal. This is a fantastic opportunity to work in a vibrant, multicultural environment while building a meaningful career in customer support.

Your Responsibilities

• Handle inbound and outbound customer inquiries via phone, email, and live chat in German

• Provide accurate, empathetic, and timely responses to customer questions and concerns

• Troubleshoot issues, process requests, and escalate complex cases to the appropriate department

• Maintain detailed and accurate records of customer interactions in our CR...