Customer Service Representative Escrow

**Position Overview:**

The Customer Service Representative supports the Title team by performing research, preparing title-related documents, and assisting with customer inquiries to ensure timely and accurate processing of title files. This role works closely with Title Officers and internal teams to gather and maintain information, produce reports, and support low-risk title products. The Customer Service Representative plays a key role in delivering responsive, professional service and maintaining organized records in a deadline-driven environment.

**Key Responsibilities:**

+ Provide administrative and production support to Title Officers and title team members.
+ Conduct land and name searches using public records and the company’s title plant.
+ Research property records and compile historical data for customer requests and title files.
+ Prepare chain sheets and review property information for accuracy.
+ Utilize title production software (e...