Customer Service Representative

Company: Sime Darby Transport (NZ) Ltd TWL, a subsidiary of Sime Motors, is a national leader in the heavy transport and automotive parts industry. While our business is parts, our passion is people, driven by innovation, excellence, and service.

About the Role

Reporting to the Branch Manager, you’ll be a key member of our Dunedin branch, involved in both front counter service and store operations. You’ll be the face of TWL to our customers while also keeping things humming behind the scenes.

Responsibilities

• Serve customers in person, by phone, and online
• Pick, pack, and dispatch orders accurately and efficiently
• Receive goods, enter data into the inventory system, and manage stock control
• Maintain tidy, well‑presented product displays
• Process sales and prepare required documentation and invoicing
• Support stocktakes and cyclic counts
• Ensure excellent customer service and safe work practice...