Customer Service Representative

Job Location: Dubai
Salary: Unspecified
Experience: 1 – 2 Years
Job Type: Full Time
Gender: Any

Description

We are looking for Customer Services Representative responsible for providing excellent customer service to patients and visitors while ensuring smooth front desk and patient registration operations within the healthcare facility. The role involves handling appointments, patient inquiries, registration, billing coordination, and maintaining a professional and patient-centered experience

Key Responsibilities

Patient Registration & Reception

• Welcome patients and visitors in a professional and courteous manner.
• Register patients accurately in the hospital/clinic management system.
• Verify patient identification, insurance details, and required documents.
• Ensure all patient information is updated and maintained confidentially.

Appointment & Call Handling

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