Customer Service Representative (Danish-speaking) XM01

Description
Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
What you will do in this role    In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.    As a Customer Service Representative on our team, you will:      - Take incoming customer contacts (via telephone, email, chat & other automated alerts) and solve users’ demands  - Log call details onto call management systems and provide response and resolution within SLA  - Maintain service and product knowledge and expertise associated with applications specific to individual customers  - Ensure contractual SLA is maintained  - Provide cover for other Agents in their absence, either within the same team or across teams  - Understand and comply with administrative duties including holiday, sickness and overtime  - Work on additional tasks required by ...