Customer Service Representative

Description
We are looking for a Remote Customer Service Representative to support a leading homebuilding organization in a high-demand service environment. This Contract position focuses on delivering responsive, compassionate assistance while handling a steady volume of inbound customer contacts and maintaining accurate records. Based in Corona, California, this opportunity is ideal for someone who thrives in a fast-moving setting, communicates clearly, and can manage customer information with precision in a remote work environment.


Responsibilities:

• Handle a large volume of incoming customer calls while maintaining professionalism, accuracy, and efficiency throughout each interaction.

• Collect essential customer details during conversations and record information thoroughly using AI-supported intake documentation tools.

• Enter and update customer data promptly to keep internal processes moving and ensure teams have reliable informati...