Customer Service Representative (Contract)

Who We Are Looking For

We are looking for a dynamic talent to join USANA as Customer Service Representative under 9-Month Contract, tentatively from July 2026 until March 2027. The Customer Service Representative (CSR) is responsible for delivering an exceptional customer experience that reflects USANA’s standards and values. This role, based in the USANA Malaysia Office in Bangsar South, Kuala Lumpur, supports both Malaysia and Singapore-based customers and Brand Partners by addressing inquiries, processing orders and applications, resolving concerns, and providing guidance on USANA products and services. The CSR plays a key role in maintaining customer satisfaction and building strong relationships with our Brand Partners and customers.

What You Will Do as a USANA Customer Service Representative

Essential



Respond promptly and professionally to customer and Brand Partner inquiries via phone, email, walk-in (will call’) customers, and other commu...