Vacancy Description
Job Title: Customer Service Representative
We're searching for a customer service representative with a can-do attitude and a sunny disposition to become the heartbeat of our thriving plumbing company! You're not just a problem-solver; you're a problem-preventer who brings a touch of sunshine to our daily operations, keeping us organized, on track, and customers grinning from ear to ear. Whether you're streamlining administrative systems, scheduling service calls, or being the go-to for office inquiries, your efforts will help us maintain our happy, productive workplace culture.
Responsibilities:
- Scheduling appointments and routing our skilled plumbers to their next job.
- Managing the dispatch board with precision and enthusiasm.
- Be the friendly voice of the company, assisting customers with website/Google lead forms.
- Serve as the first point of co...
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