Customer Service Representative

Job Description
• Insight Global is seeking an Customer Service Representative in the Ballantyne, NC area. Our client is a leading manufacturer and distributor of flow control products and piping system solutions serving commercial, industrial, and infrastructure markets. They are committed to delivering an exceptional customer experience through innovative products, operational excellence, and strong customer partnerships. The Customer Service Representative will utilize a proactive and customer-focused approach to serve as a key liaison between the Regional Sales Team and customers. In this role, you will collaborate closely with Sales, Planning, Production, and Shipping teams to ensure the seamless execution of order fulfillment and delivery processes. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and a detail-oriented analytical mindset. This individual will be responsible for managing customer accounts, resolving issues, coor...