Vacancy Description
Competitive Pay: This position offers an hourly wage ranging from $25.00/hr. to $30.00/hr., depending on experience and qualifications.
Position: Customer Service Rep 2
Essential Duties and Responsibilities:
- Serves as a primary contact for customers, assuring superior customer service levels are met and exceeded.
- Timely processing and communication of all inquiries, quoting, returns, and orders.
- Knowledge of account requirements and special situations; the ability to get results for customers.
- Gain specialized technical knowledge about our products and applications.
- Maintain knowledge of and utilize vendor portals.
- Maintain appropriate record keeping in ERP and CRM.
- Gather and provide information to sales and management team.
- Work cooperatively with other associates and departments; ...
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