Customer Service Representative

Job Title: Customer Service Representative

Job Description

This role offers an opportunity for a highly motivated, customer-focused professional to join a growing organization as a Customer Service Representative. You will ensure customers receive prompt, accurate, and courteous service by handling inquiries, processing orders, resolving issues, and supporting logistics and inventory activities. You will collaborate closely with internal teams to deliver a seamless customer experience while contributing to continuous improvement in customer service processes.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely, professional, and courteous manner.
• Accurately enter, update, and manage customer orders in the system to ensure prompt fulfillment and on-time delivery.
• Resolve customer issues and concerns by identifying root causes, providing ...