Vacancy Description
Join a fast-paced insurance environment as a Bilingual Customer Service Representative in Montréal. You’ll excel at resolving billing inquiries and enhancing customer experiences on-site.
Your role involves handling various billing-related customer interactions, collaborating with brokers and underwriters to investigate discrepancies effectively. With a strong background in customer service, particularly in contact centers, you will thrive during the regular 37.5 hour work week after the structured training period. This job requires multitasking and outstanding communication in both English and French.
Key Responsibilities:
• Handle customer inquiries with professionalism
• Resolve billing discrepancies collaboratively
• Communicate clearly with clients via phone and email
• Interpret customer needs and provide accurate info
• Own customer issues until resolved
Requirements:
• Bilingual in English and French
• Previous contact center experience is vital
Your role involves handling various billing-related customer interactions, collaborating with brokers and underwriters to investigate discrepancies effectively. With a strong background in customer service, particularly in contact centers, you will thrive during the regular 37.5 hour work week after the structured training period. This job requires multitasking and outstanding communication in both English and French.
Key Responsibilities:
• Handle customer inquiries with professionalism
• Resolve billing discrepancies collaboratively
• Communicate clearly with clients via phone and email
• Interpret customer needs and provide accurate info
• Own customer issues until resolved
Requirements:
• Bilingual in English and French
• Previous contact center experience is vital
Ready to Apply?
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Submit your application for Customer Service Representative – Bilingual at Recrute Action
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