Customer Service Representative

Company: SupplyOne, Inc.

Title: Customer Service Representative

Location: Bay Minette, AL (On-Site)

Reports To: Paul Morris

Mission of the Role (What you will be doing)

The Customer Service Representative provides a consistent, high-quality customer experience and serves as the primary communication link between customers, sales, operations, purchasing, and manufacturing. This individual will proactively manage customer orders, inventory levels, pricing, and service-related issues while ensuring customers receive timely and accurate information.

This position is ideal for an experienced customer service professional with a background in corrugated packaging, manufacturing, or distribution environments. The successful candidate will serve as a trusted partner to both customers and internal teams while supporting business growth thro...