Vacancy Description
About the Role:
The Customer Service Representative at Carbiz is responsible for guiding customers through the claims and eligibility process and car rental hires with a focus on high-quality customer service.
Acting as the main liaison between customers, external stakeholders and internal departments, this position is vital to enhancing customer satisfaction and ensuring seamless customer experience.
Perks & Benefits:
The Customer Service Representative at Carbiz is responsible for guiding customers through the claims and eligibility process and car rental hires with a focus on high-quality customer service.
Acting as the main liaison between customers, external stakeholders and internal departments, this position is vital to enhancing customer satisfaction and ensuring seamless customer experience.
Perks & Benefits:
- Bonus Incentive Scheme - Additional earning potentials through various streams of bonus incentives.
- Career Development - Ongoing training, mentorship, and growth opportunities.
- Collaborative Environment - Work with like-minded professionals.
- Head Office Location - Less than 10 minutes from Mascot Station.
- Team Celebrations
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