Customer Service Representative at Fleetworthy

Elevate customer experiences with Fleetworthy as a Customer Service Representative. Deliver professional support across phone, chat, and email to diverse clientele, including fleet accounts and owner-operators.
At Fleetworthy, your role as a Customer Service Representative involves being the first point of contact for inquiries. You will resolve customer issues while maintaining detailed accounts in our platforms. With an emphasis on solutions and effective communication, this position seeks candidates committed to service excellence and teamwork.
Key Responsibilities:
• Serve as the first contact for customer inquiries
• Investigate and resolve billing and service issues
• Maintain customer accounts in CRM software
• Collaborate with colleagues for timely solutions
• Mentor newer team members and share feedback
Requirements:
• Associate degree in Business or Communication required
• 1–2 years customer service experience preferred
• Proficient in MS Off...