Customer Service Representative (Arabic Speaker)

Description

Description:

Provide comprehensive support to customers and facilitate operations; this includes coordinating equipment delivery and obtaining ownership titles/registrations from consignors, as well as handling payment collection and releasing proper paperwork and documents to buyers.

Responsibilities

• Inbound & Outbound Logistics Coordination: Assist consignors with logistics for delivering equipment to the Jebel Ali Free Zone (JAFZ) site, and support buyers with logistics for transporting purchased goods to their final destinations.
• Ownership Transfer & Official Document Support: Provide comprehensive support to consignors to transfer equipment ownership to Ritchie Bros. Auctioneers and complete all official paperwork required for the sale.
• Auction Registration & Participation Support: Assist and guide customers through the registration process for auction participati...