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Customer Service Rep - O'Neal Manufacturing Services

O'Neal Industries, Inc.

Cedar Falls, IA, United States Full-time July 28, 2026
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Vacancy Description

Description

Build A Career That’s Made to Last.

O’Neal Manufacturing Services is one of the largest family-owned metal fabrication companies in the United States. For over 100 years, we’ve built more than just metal – we’ve built trust, careers, and lasting relationships. We are committed to helping every team member grow, learn, and achieve more. Let’s Build Things – Together.

Position Summary: Provide customer service, to include order entry, order assistance, and web site support, via web chat, phone calls, or internal communication.
Duties and Responsibilities

+ Provide customer support via web chat, phone and/or email.



+ Assist in the preparation of reports and recording keeping regarding E-Commerce sales.



+ Assist sales representatives in expediting and follow ‑ up of orders.



+ Assist with incoming customer calls by directing them to the appropriate individual or ...

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