Customer Service Rep

Our client, a leading organization in the logistics and customer service industry, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Customer Support Department supporting the Customer Service team. The ideal candidate will have excellent communication skills, a proactive attitude, and a problem-solving mindset which will align successfully in the organization.

**Job Title:** Customer Service Rep

**Location:** Bessemer, AL

**Pay Range:** $18.75

**Shift:** Monday, Thursday, Friday, Saturday | 9:00am - 8:00pm

**What's the Job?**

+ Assist customers and business partners via telephone and email to ensure smooth communication and service delivery
+ Handle customer complaints in a calm, professional manner to resolve issues effectively
+ Diagnose, assess, and resolve problems or issues related to deliveries and services
+ Monitor progress of delivery routes to ensure time...