Customer Service Operative (Temporary)

Ashton Gate Stadium is a unique sports and entertainment business with the core aim of providing integral support services to ensure the sustainability of Stephen Lansdown’s sporting group of companies which includes Bristol Sport, Bristol City, Bristol Bears, Bristol Flyers Basketball, and each of their respective community charities.

Pay : £26,364.00 per annum

Working Hours : 37.5 hours per week, 5 days out of 7.

Contract Type : Temporary

Job Purpose

The Customer Service Executive plays a pivotal role within Bristol Sport’s Supporter Services team, acting as a primary point of contact for supporters and visitors across all channels. The role is responsible for managing and resolving enquiries efficiently and professionally, providing ticketing sales and support via phone and email, and delivering a first-class customer experience at every touchpoint. On event and matchdays, the Customer Service Executive represen...