Customer Service Officer - Hunter Shelter

Casual

• Be a key player in animal welfare across NSW.
• Enjoy a supportive and safety-focused environment.
• Contribute to impactful animal care initiatives.
• Work in a team-driven, collaborative setting.

Deliver exceptional customer service and guidance in our Animal Operations.

Join Our Team as a Customer Service Officer with RSPCA NSW!

We are seeking a dedicated and empathetic Customer Service Officer to join our Animal Operations Department on a casual basis. This role is based at our Hunter Shelter and reports to the Customer Care Supervisor.

Key Responsibilities:

• Deliver exceptional customer service and accurate advice in animal care.
• Coordinate adoption and surrender processes with precise documentation.
• Manage cruelty complaints and escalate urgent cases to Inspector...