Vacancy Description
Provide excellent customer service and support daily operations across MAF Entertainment venues. At MAF Cinemas, ensure smooth cinema operations and high service standards. At Magic Planet, deliver a safe, enjoyable guest experience and monitor equipment operations. At Ski Dubai, support customer service functions, party room operations, and marketing activities as needed.
ROLE PROFILE
- Deliver consistent high-level customer service across all MAF Entertainment venues in line with company SOPs.
- Support daily operations across MAF Cinemas, Magic Planet, and Ski Dubai to ensure smooth guest experiences.
- Handle ticketing, sales, and bookings using system platforms, including upselling and promoting products and services.
- Process payments accurately (cash, card, vouchers), issue receipts/refunds, and perform cash reconciliation and reporting.
- Assist with guest services including inquiries, complaints, tours, and coordinat...
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