Customer Service NOC Tech

Uniti is a **premier insurgent fiber provider** dedicated to enabling mission-critical connectivity across the United States.

With a steadfast commitment to customer service, operational excellence, and superior network capabilities, Uniti **builds, operates and delivers critical fiber-based communications services to connect and empower people and businesses** .



**_________________________________________________________**


**About the Role:**


The Customer Service Network Operations Center (NOC) Technician plays a crucial role in managing customer interactions and troubleshooting basic technical issues while maintaining a high level of professionalism and customer satisfaction over the phone.

**What You'll Do:**


+ Efficiently manage a high volume of calls, ensuring timely and effective communication with customers.
+ Provide first-line support for network-related customer inquiries and issues via ph...