Vacancy Description
Are you an experienced Customer Service Manager with a background in manufacturing or engineering?
We are working with a leading manufacturing business who are looking for a Customer Service Manager to take ownership of their customer service function, lead a talented team, and drive improvements across their customer journey.
This is an exciting opportunity for someone who enjoys combining people leadership, customer relationships, and operational improvement within a fast-paced engineering environment.
The Role:
As Customer Service Manager, you will be responsible for ensuring customers receive the highest level of service from order placement through to delivery. You will manage a customer service team, improve internal processes, support key customer relationships, and work closely with Sales, Production, and Operations teams to ensure customer expectations are consistently achieved.
Key Responsibilities:
* Lead and develop a customer ser...
We are working with a leading manufacturing business who are looking for a Customer Service Manager to take ownership of their customer service function, lead a talented team, and drive improvements across their customer journey.
This is an exciting opportunity for someone who enjoys combining people leadership, customer relationships, and operational improvement within a fast-paced engineering environment.
The Role:
As Customer Service Manager, you will be responsible for ensuring customers receive the highest level of service from order placement through to delivery. You will manage a customer service team, improve internal processes, support key customer relationships, and work closely with Sales, Production, and Operations teams to ensure customer expectations are consistently achieved.
Key Responsibilities:
* Lead and develop a customer ser...
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