Customer Service Manager – Contract Logistics

Do you have what it takes to join our team in Dubai as our new Customer Service Manager – Contract Logistics ? If so, we want to hear from you!

• On-site
• Logistics

What would your day at GAC look like?

If appointed, you will:

• Lead customer service teams to drive performance, efficiency and service quality.
• Maintain effective relationships with statutory bodies and external regulatory authorities to ensure full compliance with all shipment prerequisites and regulatory standards while supporting smooth customer service and logistics operations.
• Streamline workflows and implement best practices to enhance administrative efficiency and team performance.
• Ensure prompt handling of customer requests and deliver exceptional service to maintain high customer satisfaction.
• Identify and resolve issues that impact service quality, efficiency and departmental productivity.
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